In customer service, humanoid robots offer businesses a new way to interact with and serve clients. They are commonly deployed in hotels, banks, retail stores, and airports, where they greet customers, answer frequently asked questions, and provide guidance. By utilizing advanced speech recognition and natural language processing, humanoids can communicate effectively with customers in various languages, creating a personalized, welcoming experience.

These robots can handle simple transactions, such as room check-ins, reservations, or payment processing, reducing wait times and enhancing efficiency. Their friendly demeanor and consistent availability make them well-suited for high-traffic environments, ensuring that clients receive prompt assistance. Additionally, humanoid robots collect valuable data on customer interactions, helping businesses understand customer preferences and improving service strategies.